Tech Team
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Recent activity by Tech Team-
How do I Skype with someone?
1) If you wnat to host a skype confrence you will nedd to log-in to the skype app. You can download the app Skype on your laptop, phone, or desktop. You only need to download the normal verison o...
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What is the WiFi password?
Main Network: HQ-WiFI-WiFi Password: HQl@w409 After HQ there is a lowercase "L". It is not a 1. The password for both hq-wireless and HQlaw-3/basement is: HQl4w321 After HQ there is a lowercase "...
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Why are my email replies/forwards not sending (either just going back to the draft page when I click send or getting stuck in drafts/outbox)?
DNI had been unable to find a permanent solution for this issue. However, it should not occur if you open the reply/forward message in its own window by using the “pop out” method. You can clic...
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How do I enable or disable an add-in in Outlook?
In outlook: Click on File -> Options Click "Add-Ins." Press “Go” at the very bottom of that window. Then check or uncheck whichever add-ins you want to enable or disable. Click OK. Then clos...
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How do I save JPEGS (or other image files) from Outlook into WD?
Right click on the attached image file and click “Quick Print.” Select “Open”. The “Print Pictures” window should open. Make sure the printer is set on Adobe PDF and then click “Print”. When th...
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How do I get JPEGs (or other image files) to open in WD/Outlook?
Go into Worldox and find a jpeg/image. Then right click on it and select "Open With File" It'll ask you what program you want to use and you can select "Windows Photo Viewer" and click “OK”. Mak...
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How do I change the Track Changes scrub to be off on the Metadata Assistant?
In Word, go to File > Metadata Assistant, Find and Clean Metadata, and then – If you want to be sure of what is sent, test it by sending to someone internally.
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What should I do if I can’t get into PM because the active user limit has been hit?
Contact Shelly and she can close out of anyone’s lingering sessions. Alternatively, Reilly will go under “View” -> “Active User List” and look at the “Summary” view in PM to see who is in twice and...
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Why is my PM calendar all white? (and other calendar issues)
New users will sometimes experience their calendar being all white and basically unreadable. Go to Calendar at the top of PM and then select “Calendar Properties”. Under the “General” tab, you wi...
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How do I start/stop PM from changing my abbreviations to full words?
Go to Contact and open Call Notes for any contact. Right click on a blank spot and check/uncheck Auto Text Expansion