Tech Team
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Recent activity by Tech Team-
Network Scans is not working on my computer
Could be: If the network scans computer was offline when you opened applications, you may need to re-establish that connection. This can be done by going under Start, Computer, and Clicking on “Sc...
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My Network/Local Scans is giving me an error
To fix this error: • open File Explorer in the Cloud • Navigate to Network (bottom of the left side of the screen) > Client > C$ > Scans • Disconnect and Re-connect your applications If this d...
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Citrix is saying I already have a session of Worldox open
Open Outlook and find an email where someone has sent you multiple attachments in a WD link, like this: Open those files and it will “trick” Citrix into opening Worldox for you.
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I am getting an error in Chrome when I try to open applications (jCalendary)
To resolve the error that says either “js error in init method of class name jCalendary Quota Exceeded error” or “Global js exception: unable to get property overlayclose of undefined or null refer...
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How do I clear my saved passwords in Google Chrome?
Navigate to the website in question, click on the key icon on the top And delete the passwords that you want to delete. Whenever you change a password, it should also prompt you to update this sav...
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How do I reduce the size of a PDF so that I can fax/email it?
Open the PDF that you want to reduce, click on “File” -> “Save As” -> “Reduced Size PDF” and click “OK”. This will save the new PDF as a new file, not save over the original one. If you try to sav...
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How do I change a RingCentral account to someone else’s name?
On the account, go under “Settings” and click on “User Details”. Change the name and email in the appropriate field. Also make sure to go under “Messages & Notifications” -> “Settings” -> “Edit” ...
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How do I add a new RingCentral user?
Go to the RingCentral page (https://service.ringcentral.com/overview.html ) and click on “My Extension” - > “Admin Portal” then go to the Users tab at the top. Click on “Add User” (on the right ha...
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How do I easily take screenshots?
Click on the Windows icon in the bottom left corner and search for “Snipping Tool”. Drag a box around the area you want to screenshot and then either save or copy the image. Alternatively, downloa...
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How do I make a Table of Contents in Word?
Any text that you want included as a heading the table, you’ll need to have in the “Heading” format. So Heading One will be the main topic, and text with Heading 2 will be displayed as a sub-top...