What do I do if my voicemail is telling me that my password needs to be reset?

Tell the technology point person.  They will log into the TDS administrator account and re-set the passcode.  (Select the user in questions, click “change  Password and/or Passcode” and type in a new number in the “Voice Portal & Anywhere Passcode”.

Once they do that, you will be able to enter a new passcode, within the following restrictions: