How to fix envelopes stopped in the auto-feeder

Possible Causes	Actions
Mail piece is too thick Mail size is incorrect Too many envelopes are on the feed deck Envelopes are nested	Clear the Automatic Feeder as indicated:  Mail sizes  Maximums: For one piece at a time: 12 mm In a stack: 8 mm Weight: 900 g Envelope stack height: 197 mm maximum Envelope stacking
Sealing is ON while feeding closed envelopes	Feed sealed envelopes with sealing OFF Check that already sealed envelopes are properly sealed at the leading edge. Envelopes that are not sealed properly may jam.